Program Overview
The ITST program provides hands-on training in computer hardware, software, networking, and technical support. Students learn to build, maintain, and troubleshoot computers and networks while preparing for the CompTIA A+ certification, the industry standard for entry-level IT professionals. This program equips graduates with the practical skills needed for help-desk, desktop support, and other IT support roles, offering an accessible pathway into the growing IT sector in northern and Indigenous communities.
Why Study IT Support Technician at UCN?
- Hands-on learning with real computer hardware, networks, and troubleshooting scenarios.
- Preparation for the CompTIA A+ certification, the leading credential for entry-level IT professionals.
- Small class sizes that allow for personalized instruction and support.
- Practical, job-ready skills that lead directly to help-desk, desktop support, and technician roles.
- Experienced instructors who bring industry knowledge, certification expertise, and real-world problem-solving into the classroom.
- Focus on community needs, especially for northern and Indigenous learners seeking local career opportunities.
- Short program length, allowing students to enter the workforce quickly.
- Strong foundation for further study in networking, cybersecurity, programming, or advanced IT certifications.
Career Outcomes and Community
Our graduates are well-equipped to pursue high-demand employment opportunities in the IT field:
- IT Support Technician
- Help Desk Technician
- Desktop Support Specialist
- Field Service Technician
- Computer Repair Technician
- Technical Support Analyst
- Network Support Technician (entry-level)
- System Support Assistant
- Service Desk Analyst
- Junior IT Administrator
Career Resources
Job Bank Canada – IT Support Technician ->
LinkedIn Jobs – IT & Help Desk ->
Job Bank Canada – Information Technology ->
Computing Technology Industry Association (CompTIA) Career Paths ->
Program Schedule
| Course | Course Title | Credits |
|---|---|---|
| ABS1001 | Waskawimakanwa Mecimwaci Isihtwawina | 1 |
| CSC1011 | Introduction to Networks | 6 |
| CSC1012 | IT Essentials Core 1 | 3 |
| CSC1016 | IT Essentials Core 2 | 3 |
| CSC1021 | IT Fundamentals | 3 |
| CSC1031 | Work Integrated Learning for IT Support Technicians | 3 |
| CSC1041 | IT Support Technician Capstone | 3 |
| EXT0066 | WHMIS | 0 |
Admissions
Estimated Cost
$4,559.65 – $4,587.04
Fall Intake Cost Sheet ->
Winter Intake Cost Sheet ->
Application Fee
- Domestic Student Application Fee: $50
- International Student Application Fee: $158
Important Dates and Deadlines
Program Start Date
September 10, 2026
Program End Date
June 18, 2027
