Student Email Support

About Student Email

A UCN student email is the main student email system used at UCN. All students attending UCN are assigned a UCN student email account upon admission. The UCN Student Email system is the official method of electronic communication between UCN and students. While attending UCN, students have a responsibility to regularly check their student email account to ensure they are informed and kept up to date with important information.

Claim Id

Every student at UCN has a unique UCN ID. Your UCN ID allows access to email, computer labs, the library and more. Students are required to activate their computer account through the ‘Claim Identification (ID)’ process to get their UCN student email address and login information (username and password).

The Claim ID process can be completed by using a campus computer or from home by using the Claim ID link on the UCN website https://www.ucn.ca/claimid  This link will provide step-by-step instructions on how to activate your UCN student computer account. Students will be asked to read and accept the Acceptable Use of Computer and Communication Resources policy. Once you claim your ID, you will obtain your official UCN email address.

Frequently Asked Questions (FAQ)

Students who forget their student email password will be required to go through the Claim ID process again to reset their email password.

To claim your UCN ID, and reset forgotten password, go to the Claim ID link on the UCN website  https://www.ucn.ca/claimid

Contact Help Desk

If you are having trouble and require assistance, please contact the UCN IT Helpdesk.

The Pas Campus
Room B29

Phone: (204) 627-8519
Toll-free: 1-866-627-8500 (ext. 8519)
Email: support@ucn.ca