A UCN student email is the main student email system used at UCN. All students attending UCN are assigned a UCN student email account upon admission. The UCN Student Email system is the official method of electronic communication between UCN and students. While attending UCN, students have a responsibility to regularly check their student email account to ensure they are informed and kept up to date with important information.

Every student at UCN has a unique UCN ID. Your UCN ID allows access to email, computer labs, the library and more. Students are required to activate their computer account through the ‘Claim Identification (ID)’ process to get their UCN student email address and login information (username and password).

The Claim ID process can be completed by using a campus computer or from home by using the Claim ID link on the UCN website https://www.ucn.ca/claimid  This link will provide step-by-step instructions on how to activate your UCN student computer account. Students will be asked to read and accept the Acceptable Use of Computer and Communication Resources policy. Once you claim your ID, you will obtain your official UCN email address.

Students who forget their student email password will be required to go through the Claim ID process again to reset their email password.

To claim your UCN ID, and reset forgotten password, go to the Claim ID link on the UCN website  https://www.ucn.ca/claimid

Upon completion of the Claim ID process, students will be able to use their login information to access their student email account. Student emails can be accessed through outlook.com or the student email link on the UCN website.

Your email address and username will be assigned to you by UCN, but you can set your own password. Your student email address is your UCN assigned username followed by @myucn.ca email domain. Your student email will look like, username@myucn.ca.

Yes, UCN student email accounts do expire. UCN will remove your UCN student email account and delete all of its contents 180 days after the completion of your last course. If you return to UCN, you will receive a new UCN student email account.

UCN recommends that students save all important information and attachments before their email account is deleted. UCN is not able to retrieve the contents of an account that has been deleted.

If you are having trouble with your UCN student email account and require assistance, please contact the UCN IT Helpdesk.

The Pas Campus (located in the basement Room B29)
Phone: (204) 627-8519
Toll-free: 1-866-627-8500 (ext. 8519)
Email: support@ucn.ca

Thompson Campus (located in Room 113)
Phone: (204) 677-6375 (opt. 1, 2 or 3)
Toll-free: 1-866-677-6450 (ext. 6375; opt. 1, 2 or 3)
Email: support@ucn.ca